Our Commitment to Your Privacy
Six principles that guide how AB999 handles your personal information as a Pakistani player.
Your Data Is Secured
All data transmitted between your device and AB999 servers is protected by industry-standard TLS encryption. Sensitive account information, including CNIC details and payment data, is stored using encrypted databases with restricted access.
We Never Sell Your Data
AB999 does not sell, rent or trade your personal data to any third party for marketing or advertising purposes. Your information is only shared with essential service partners – payment processors, verification providers – where strictly necessary to operate your account.
You Stay in Control
You can request a copy of all personal data AB999 holds about you, ask for corrections to inaccurate information, or request full deletion of your account and associated data. These rights are explained clearly in this policy and can be exercised through our support team.
Data Used Only for Its Purpose
Every piece of data we collect has a specific, stated purpose. Registration data is used to manage your account. Payment data is used to process deposits and withdrawals in PKR. We do not repurpose data beyond what is described in this policy without your explicit consent.
Retention Has Limits
AB999 only retains personal data for as long as your account is active or as reasonably required for legitimate operational and financial record-keeping purposes. When data is no longer required, it is deleted or anonymised from our systems.
Minimal Data Collection
AB999 collects only the data that is genuinely necessary to provide the platform. We do not collect additional personal details beyond what is required for account registration, identity verification, payment processing and platform security monitoring.
1. Introduction
AB999 operates the online gaming platform available at ab999.cx and through the official AB999 mobile application. This Privacy Policy describes how AB999 collects, uses, stores, protects and, in limited circumstances, shares the personal data of registered users in Pakistan.
We understand that privacy is a real concern for Pakistani players, particularly when sharing financial and identity information online. This policy is written in plain language so you can understand exactly what happens with your data from the moment you register an account through to the time your account is eventually closed.
Scope: This policy applies to all AB999 services – Sports Betting, Live Casino, Slots, Casino, the mobile App, and all related features on the platform. Where specific features involve additional data handling, that is noted within the relevant section below.
2. What We Collect
The personal data AB999 collects falls into three main categories: information you provide directly, information collected automatically when you use the platform, and information obtained from third-party verification services.
Information you provide directly:
- Full name as shown on your CNIC
- Date of birth
- Pakistani mobile number
- Email address
- CNIC number (collected during identity verification)
- Payment method details (JazzCash number, Easypaisa number, bank account details, Raast ID or linked card details)
- Correspondence you send to support, including chat transcripts and email content
Information collected automatically:
- Device type, model and operating system
- IP address and approximate location derived from IP
- Browser type and version
- Pages visited, features used and time spent on the platform
- Betting and gaming activity, including bets placed, games played, deposit and withdrawal history
- Session start and end times
- Error logs and crash reports from the mobile app
Information from third parties:
- Identity verification results from CNIC verification partners
- Payment confirmation and fraud screening results from payment processors including JazzCash, Easypaisa, Raast and banking partners
3. How We Use Your Data
The table below summarises the main purposes for which AB999 uses the personal data it collects, along with the lawful basis for each use.
| Purpose | Data Used | Basis |
|---|---|---|
| Account registration and management | Name, email, mobile number, password | Contract performance |
| Identity verification (KYC) | CNIC number, date of birth, name | Legal obligation / contract |
| Processing deposits and withdrawals in PKR | Payment method details, transaction records | Contract performance |
| Fraud prevention and security monitoring | IP address, device data, activity logs | Legitimate interest |
| Customer support | Account info, chat/email history | Contract performance |
| Platform improvement and analytics | Anonymised usage data, error logs | Legitimate interest |
| Bonus and promotional eligibility checks | Account history, device data, IP | Contract performance / legitimate interest |
| Responsible gaming monitoring | Gaming activity, deposit patterns | Legal obligation / legitimate interest |
| Marketing communications (with consent) | Email, mobile number | Consent (opt-in only) |
AB999 does not use automated decision-making that produces significant legal effects without human review. All account suspensions based on automated pattern detection are reviewed manually by the security team before any action is finalised.
4. Payment Data
Because all transactions on AB999 are processed in PKR using Pakistani payment infrastructure, the handling of payment data is particularly important for our users.
When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, Bank Transfer or a linked debit card, the transaction is processed directly by the respective payment provider. AB999 receives confirmation of the transaction result but does not store your full payment credentials on our servers. For example, AB999 stores a reference to your JazzCash or Easypaisa account number for withdrawal routing purposes, but your full PIN or banking password is never transmitted to or stored by AB999 at any point.
Payment data shared with processors is governed by the respective provider's own privacy policy. AB999 only works with established Pakistani payment providers that operate within the local financial system. We do not accept or process payments through unofficial channels or unverified third-party wallets.
Transaction records – including deposit amounts, withdrawal amounts, dates and payment method references – are retained as part of your account history. This is required for financial record-keeping, fraud prevention and, where relevant, for resolving disputes raised through support.
Note on withdrawals: Before your first withdrawal is processed, AB999 requires identity verification to confirm that the payment method belongs to the registered account holder. This is a standard anti-fraud measure and protects your funds from being sent to an unintended recipient.
5. Sharing with Third Parties
AB999 does not sell or rent personal data. We share personal data only with the following categories of third parties, and only to the extent necessary for each stated purpose:
- Payment processors: JazzCash, Easypaisa, Raast, banking partners and card networks receive the minimum transaction data required to process your deposits and withdrawals in PKR.
- Identity verification partners: When you submit your CNIC for verification, the details are passed to a trusted verification service to confirm the document's authenticity. Verification results are returned to AB999 and the raw document data is not retained beyond what is required to complete the verification.
- Technology service providers: AB999 uses third-party infrastructure providers for server hosting, data storage and platform security monitoring. These providers are contractually bound to handle data only as instructed by AB999 and not for their own purposes.
- Game content providers: Some Casino and Slots games are delivered through third-party game studios. These providers may receive a session token and minimal game activity data to deliver the game. They do not receive your full profile, payment details or CNIC information.
- Legal and regulatory requirements: AB999 may be required to disclose personal data in response to a lawful request from a competent authority. In such cases, AB999 will disclose only the minimum data required and, where legally permitted, will notify the account holder.
All third-party data processors engaged by AB999 are required to maintain appropriate data security standards. AB999 does not transfer personal data to parties outside the scope described above.
7. Data Security
Protecting the personal data of Pakistan players is a core operational priority for AB999. The following security measures are in place across the platform:
- All data in transit between your device and AB999 servers is encrypted using TLS 1.2 or higher.
- Sensitive stored data, including CNIC references and payment details, is encrypted at rest using AES-256 encryption.
- Access to personal data within AB999's systems is restricted to authorised personnel only, on a need-to-know basis.
- AB999 conducts regular internal security reviews and vulnerability assessments of the platform infrastructure.
- Suspicious login attempts and unusual account activity are flagged automatically and reviewed by the security team.
- Two-factor authentication is available for your AB999 account and is strongly recommended. You can enable it from your account security settings.
While AB999 takes all reasonable precautions to secure your data, no online platform can guarantee absolute security. You also have a role to play by keeping your account password confidential, logging out of shared devices, and contacting support immediately if you suspect your account has been accessed without your permission.
8. Data Retention
AB999 retains personal data for the following periods:
- Active accounts: Personal data is retained for the full period that your account remains active. You can request account closure at any time through our support team.
- Closed accounts: Following account closure, basic account records and transaction history are retained for a period of five years for financial record-keeping and anti-fraud purposes. After this period, the data is permanently deleted or fully anonymised.
- Identity verification documents: CNIC verification data is retained for the period required to meet record-keeping obligations and is not retained beyond what is reasonably necessary.
- Support correspondence: Chat logs and email support records are retained for two years after the last interaction to allow for follow-up queries and quality review purposes.
- Marketing data: If you have opted in to marketing communications, your contact preferences are retained until you withdraw your consent. You can opt out at any time by updating your notification preferences in account settings or by contacting support.
9. Minors
AB999 does not knowingly collect personal data from anyone under the age of 18. The platform is intended for adults only, and the registration process includes an age declaration requirement. If AB999 becomes aware that an account has been created by or on behalf of a person under 18, that account will be closed immediately, all balances will be returned to the payment source, and any associated personal data will be deleted from our systems promptly.
Parents and guardians who believe a minor may have registered on AB999 are encouraged to contact support immediately so that the account can be investigated and closed as quickly as possible.
10. Your Rights Over Your Data
As a registered AB999 user in Pakistan you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team through the in-app live chat or the email address listed in the footer.
Right to Access
You can request a copy of all personal data AB999 holds about you. We will respond within a reasonable period and provide the data in a clear, readable format.
Right to Correction
If any personal data we hold about you is inaccurate or out of date, you can ask us to correct it. Basic profile information such as mobile number and email can be updated directly in your account settings.
Right to Deletion
You can request deletion of your account and personal data. Requests are processed subject to any legal or financial record-keeping obligations that require certain data to be retained for a minimum period.
Right to Withdraw Consent
Where data processing is based on your consent – such as marketing communications – you can withdraw that consent at any time through your account notification settings or by contacting support.
Right to Restrict Processing
In certain circumstances you can ask AB999 to restrict how your data is used while a correction request or dispute is being resolved, rather than requesting full deletion.
Right to Raise a Concern
If you are not satisfied with how AB999 has handled your personal data, you can raise a concern directly with our Data Support team. We aim to resolve all privacy concerns within fourteen business days.
11. Changes to This Policy
AB999 may update this Privacy Policy from time to time to reflect changes in platform features, data handling practices or applicable requirements. When material changes are made, registered users will be notified through an in-app notification or by email at least seven days before the updated policy takes effect.
The updated policy will always be published on this page with a revised effective date at the top. Your continued use of AB999 after the effective date of any update constitutes your acceptance of the revised policy. If you do not accept the changes, you should stop using the platform and contact support to request account closure.
We encourage you to review this page periodically so that you are always aware of how your data is being handled. Older versions of this policy are available on request through our support team.
12. Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please contact the AB999 support team through the in-app live chat. You can also write to us at the email address shown in the footer of this page.
When submitting a privacy-related request, please include your registered username and a clear description of your request so we can locate your account records and respond as efficiently as possible. We aim to acknowledge all privacy requests within two business days and resolve them within fourteen business days.
For general account queries, withdrawal issues or betting disputes, please use the in-app live chat as it gives the support team direct access to your account details. Queries sent by email may take slightly longer to resolve for account-specific issues.
Your Privacy Is Safe at AB999
Now that you know how we protect your data, join thousands of Pakistan players enjoying Cricket betting, PSL, Live Casino and Slots – all in PKR with JazzCash and Easypaisa support.